Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more importance in recent times, given the complexities of processes and the need ...

From feedback to follow-up: How health systems are hardwiring better patient experiences Recommended Live Webinar on Jul 18, 2025 11:00 AM - 12:00 PM CDT ...

Process improvement has traditionally been associated with manufacturing. Yet, most, if not all, businesses can benefit from looking at how they operate and finding new ways to increase productivity. ...

Lean Six Sigma, a certification program that combines the data-driven strategies of Six Sigma with the process improvement principles of Lean, offers a versatile skill set for professionals across ...

3. After-Action Reviews (AARs) and Continuous Improvement The military’s use of After-Action Reviews (AARs) is a powerful tool for continuous improvement.

By using the systematic PDCA tool, the authors were able to identify opportunities to reduce waste in the system and streamline patient care.Purpose:This study aimed to streamline workflow from ...

Voya, formerly the US arm of ING Bank, has been focused on process improvement since it was spun out from ING in 2013. Now, however, in addition to the usual process improvement tools—Voya ...

In 2021, the Army has recognized superior performance in two categories: the Process Improvement Deployment Excellence Award (PIDEA) and the Process Improvement Project Team Excellence Award (PIPTEA).