Improving the patient experience is an ongoing challenge for healthcare organizations. Despite continuous efforts to emulate other industries’ approaches to improving their customer experience, the ...

Technology consultants from Slalom suggest strategic roadmaps driven by data for health care providers to improve care.

Healthgrades honored 377 hospitals across 44 states for patient experience. Healthgrades released its 2025 Outstanding Patient Experience Award, which recognizes hospitals that provide top-quality ...

This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...