She says her small non-profit, Harvest Hills Cares, had more than 300 calls in the past year just for utility bills. She can't figure out why some people face a limiter before others.

Utility bills cover essential household services such as electricity, sewer, water, trash pickup, phone, internet and gas. The bills can add up -- a GOBankingRates study found that 30% of Americans ...

Read More: Nearly Half of Americans Struggle To Pay Their Utility Bills — 5 Ways To Save Find Out: How To Get $340 Per Year in Cash Back on Gas and Other Things You Already Buy ...