An operations manager takes on tasks designed to improve productivity and assist in the growth of the organization. Some of the functions directly affected by the operations manager are purchasing ...

The chief operating officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of a business.

While manufacturing plant organizations often work under a traditional hierarchical structure, the quality assurance function has to use a matrix structure to function effectively. The quality ...

When the author first started working in operational risk, the most difficult part was getting out of the office to talk to somebody else in the bank. Be it at a workshop, a meeting, a presentation or ...