Robotic solutions are no longer just prototypes, but practical, cost-effective tools capable of handling repetitive and even ...

The path to full automation will touch all CX operations. Today, simple, single-touch issues can already be solved with basic AI.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

The PagerDuty Operations Cloud combines incident management, AIOps, automation, customer service operations and PagerDuty Copilot into an easy-to-use platform for mission-critical, time-sensitive ...

Automation has a massive role to play in the future of logistics. But what does the landscape look like at the moment? Check ...

Connected operations cloud firm Samsara today released a report that highlights how organizations in industries that drive over 40% of the global GDP are revamping their physical operations. The ...

Challenges like the COVID pandemic, the Red Sea crisis, ransomware attacks and a growing shortage of skilled workers have revealed just how vulnerable manufacturers are to disruptions in their ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Workato, the leading AI-powered enterprise integration and automation platform, today announced the launch of the new Generative AI and Business Operations ...

The proliferation of endpoints in today’s enterprises is outpacing the ability of IT operations and security teams to cost-effectively manage increasingly complex environments.

The concept of lights-out production—streamlining processes with the aid of robotics and automation—doesn’t discount the need for people. Whether the benefits of lights-out automation ...

“For snack makers to make their operations more efficient, it is always finding a balance of the right packaging speed to ...