Quick Assist allows Windows 10 and Windows 11 users to receive or give assistance to other Windows users by taking control of their computer remotely, as we reported four years ago.

The Quick Assist tool built into Windows 10 has been a popular option for remote support, with no firewall ports to open and no need to deploy an extra app or to talk users on their own PC to make ...

Windows Quality Updates A Microsoft December 2022 quality update will usher in this Quick Assist change for "Windows 10, versions 20H2, 21H1, 21H2, and 22H2" and "Windows 11, version 21H2." ...

A free, open-source remote desktop tool RustDesk is quickly becoming one of the most popular remote software applications. It is available for major platforms like Windows, macOS, Android, and Linux.

For Windows-to-Windows connections, Microsoft recommends using built-in Remote Desktop Connection, "until support for this connection type is available in Windows App"—though it doesn't say when ...

Remote Help is a feature in Microsoft Intune that can be used for providing remote assistance to users on Windows 11/10 devices in an enterprise environment. In this post, we will walk you through ...

Microsoft has kicked off a new app to help you connect to remote Windows PCs and servers. But this one is technically more of an update to the previous app. Like the former RDC app, the new app ...