Perfect Height for a Computer Desk. When managing a small business, establishing correct office conditions is essential for not only productivity but also personal health. Working long hours at ...

Self-proclaimed web guru [Ellis] admits to being a minimalist and wanted a super sleek computer desk. He couldn’t find a commercially available model that he liked so he built his own.

Documenting the IT help desk's procedures gives technicians a template for providing users with consistent service. A written procedure walks the technician through the process of collecting ...

Finding a computer desk with useful options but not add-on gimmicks and unnecessary flourishes is important. It should be nimble enough to handle your tasks and sturdy enough to support your workload.

One of the biggest benefits of AI for the help desk and overall IT support function is that it can “remove the manual overhead associated with high-volume, low-value service desk activities ...

ManageEngine ServiceDesk Plus ManageEngine provides a help desk tool with IT management features called ServiceDesk Plus, available via the cloud or on-premises. The free edition, however, is ...

Running an efficient computer help desk is a very key component to everyone's day-to-day operations. Everyone depends on computers so much these days, when you have an issue that prevents you from ...

The IT help desk is evolving. Once defined by queues of tickets and reactive troubleshooting, support today is being reshaped by automation and artificial intelligence (AI).

The help desk is manned 24-hours-a-day by five to six senior ISIS operatives who help potential jihadists evade Western intelligence with a combination of free tools and teaching of online ...

Soon Your Desk Will Be a Computer Too Desktopography projects an interactive AR interface onto your desktop that you can tap, swipe, and control just like a screen. Getty Images/WIRED ...

The support desk will run on Tuesdays from 2 to 5 p.m. and Fridays from 9 a.m. to noon. Students can assist with computer software training, hardware support, and general troubleshooting.

"The Tier II Help Desk has been an integral part of the FMS community's successful transition to GFEBS," Sanders noted. The GFEBS FMS (Tier II) help desk was launched on Jan. 1, 2013.