When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

For more information, call the IT Help Desk, 6-4357, option 1. For computers and laser printers, use our Computer Hardware Service Request Form. If you require a new computer, please visit the ...

including computer hardware, operating systems, applications and networks. A help desk analyst requires troubleshooting skill along with good person-to-person communications. See help desk and ...

Monday through Thursday: 8 a.m. to 7 p.m. Friday: 8 a.m. to 5 p.m. An after-hours help desk provides support for Elearning issues when the on-campus help desk is closed. Please note that other types ...

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...