Ingka says it has trained 8,500 call centre workers as interior design advisers since 2021, while Billie – launched the same year with a name inspired by IKEA’s Billy bookcase range – has ...

The strategy of letting humans walk all the time seems to make a lot of sense, and Alan Penn, who teaches architecture at University College London, said, ``IKEA is a very confusing place, but the ...

Ikea’s forward-thinking strategy made it the top furniture seller in the world. “There is perhaps no other retailer on the planet that has moved its basic model into so many places with so much ...

IKEA has inaugurated its first small format store in Harlow, Essex, as part of its ongoing expansion in the UK. The new ...

Ikea bets on remote interior design as AI changes sales strategy People enter an inner-city Ikea store on its opening day in Stockholm, Sweden on June 30, 2022.

In April, IKEA expanded its interior design services to the UK and United States, after previous launches in parts of Europe, Australia, the United Arab Emirates and elsewhere.

IKEA is training call centre workers to become interior design advisers as the Swedish furniture giant aims to offer more home improvement services and hand run-of-the-mill customer queries to an ...