In most cases, you should receive a response within 60 days. Your Political Representative If you want to file a complaint against a bank, you have every right to do so.

FILE - Attorney General Dana Nessel announces charges for several security guards from Northland Mall in the 2014 death of McKenzie Cochran during a news conference in Detroit, Oct. 14, 2021.

For more information or to file a complaint, you can visit the Consumer Protection Team’s website, calling 517-335-7599, or by mail at P.O. Box 30213 Lansing, MI 48909.