In 2025, businesses and organizations are shifting how they interact with users, thanks to a new generation of AI chatbots.

Before it onboarded a chatbot solution, Neo Financial Technologies Inc. received up to 15,000 emails a day from customers, which posed some unique challenges for the mobile-first, internet-based ...

Newelle is a desktop AI assistant for Linux, providing a native GTK front-end to cloud and local LLMs. It features voice chat ...

Chatbot fatigue is real. When website visitors see a floating icon inviting them to chat with AI—even on the website of a brand they really like—it may bring back flashes of bad experiences ...

Get the 5 best AI chatbots for WhatsApp to answer questions, generate images, manage tasks, and translate chats directly ...

Artificial intelligence isn’t just for tech experts anymore. Tools like ChatGPT, Gemini have quietly become part of everyday ...

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart Answers explain how to make agentic AI work for any organization ...

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform Character.AI so she can chat about her day with her favorite characters, ...

Probably one of the biggest ways AI chatbots like ChatGPT, Google Gemini, and Microsoft Copilot can help with your spreadsheets is by generating content. You can ask them to make formulas, charts ...