Before it onboarded a chatbot solution, Neo Financial Technologies Inc. received up to 15,000 emails a day from customers, which posed some unique challenges for the mobile-first, internet-based ...

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Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees Smart Answers explain how to make agentic AI work for any organization ...

Strategies for global and local campaigns, how the Paramount-Skydance merger is changing media, LVMH slips where it counts.

Probably one of the biggest ways AI chatbots like ChatGPT, Google Gemini, and Microsoft Copilot can help with your spreadsheets is by generating content. You can ask them to make formulas, charts ...