However, if you require a live person's assistance, Amazon's customer service is available 24/7. This guide details various methods to contact customer service, including phone, live chat, and ...

You can also try sending an email to the customer service center at [email protected], though this may not be your best bet if you’re in a rush, as it can take a while to get a response.

As a seller, navigating the waters of customer reviews — both positive and negative — can be challenging. Understanding how to respond can help cultivate trust and enhance your online image.

Even though Amazon displays a message “This item is non-returnable, but you may contact Customer Service to request a refund or replacement.”, the associated Contact Us button did nothing but ...

Amazon’s launch of the AI chatbot Q represents a significant development in the integration of artificial intelligence in customer service. This advancement and others demonstrate AI’s growing ...

Amazon does advise customers to contact customer service within 30 days of their package going missing, but before you reach out to file a claim, Amazon recommends waiting 48 hours to see if the ...

However, if the package does not have a packing slip, contact Amazon customer service and ask the representative to give you the details of the person that sent you the package.