Learn how to download, install, and use the HP Smart app for Windows 11/10 to set up and manage HP printers. You can remove it if you don't need it.

Windows 11 and Windows 10 PCs appear to be affected, including those made by Dell and Lenovo. The HP Smart app allows you to print, scan, and share files by using HP Smart and an HP Printer.

A Windows bug installed the HP Smart app onto some PCs without permission. The issue also renamed printers to be listed as HP devices, even if they were made by a different brand.

The HP Smart app is a program used to manage HP printers, though unless you’re actively using multiple HP printers or own an HP computer, you’ve likely never seen it. Users found the app auto ...

Intriguingly, the HP Smart app doesn't consistently install itself during new Windows installations. One user, Zeuserlios1283, noted that after three fresh OS installations, the app ceased to appear.

The HP Smart app allows users to manage HP printers and is usually installed on HP PCs. It's certainly not supposed to appear on PCs that aren't connected to an HP device such as a printer.

The HP Smart app is causing printing issues on Windows 10 and 11. Microsoft is investigating why some printers are being renamed to HP LaserJet.