Consumer complaints about banking and investment services skyrocketed in Canada last year with fraud concerns driving a one-year, 63 per cent increase in case volume at the office of the national ...

The OBSI’s annual report for 2023 reported banking complaints related to fraud had more than quadrupled from 2022, reaching 950 cases compared with just 215.

Fraud complaints on the rise The centre received 479 complaints of mail-forwarding fraud in 2016, a rise from 63 the year before. Officials say that's only a fraction of what's actually happening.

However, the number of new authorised fraud complaints – the vast majority of which relate to APP scams – made to the Financial Ombudsman Service (FOS) more than doubled in 2020-21, from 3,600 to ...