When owners took their off-road van to get the recall addressed, their 30.5-inch tires were replaced with smaller 28.5-inch tires that decreased the Trail's ground clearance to a mere 5.5 inches.

The document states the recall service will involve downsizing the Transit Trail’s 30.5-inch 245/75R16 tires to smaller, 28-inch 235/65R16 tires, or the standard size for on-road Transits.