But the kind of chatbot answers that users like — the answers designed to retain them — may not necessarily be the most correct or helpful. AI telling you what you want to hear Much of Silicon ...

As AI technology advances, more people are using chatbot platforms in place of human interactions — including for therapy. Here’s what experts want you to know.

Over the last five years the use of highly personalized artificial intelligence chatbots — called companion chatbots — designed to act as friends, therapists or even romantic partners has skyrocketed ...