Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...

FirstEnergy is reminding customers to handle helium-filled foil balloons safely prior to Valentine’s Day. The company says ...

FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...

FirstEnergy changed its AutoPay processing company, requiring some customers to enter AutoPay data again. 3News' Stephanie Haney VERIFIES.

Electric utility company FirstEnergy requests that people ... there were more than 100 reported power outages across FirstEnergy’s service area which were caused by metallic balloons.

Ohio Edison, The Illuminating Company and Toledo Edison – have filed a proposed Electric Security Plan (ESP) with the Public ...

A U.S. appeals court reversed a Federal Energy Regulatory Commission decision that permitted FirstEnergy to keep charging ...

Ohio Edison, The Illuminating Company, and Toledo Edison — filed a proposed electric security plan (ESP) on Jan. 31 with the ...

The sixth ESP proposal supports the utilities’ commitment of investing in and maintaining the electric grid while providing customer assistance programs and energy efficiency ...

FirstEnergy is warning people not to release their Valentine's Day balloons in the air. Why? They could cause power outages.

According to InvestingPro data, the company has maintained ... are part of FirstEnergy's restructuring efforts to decentralize decision-making and enhance service delivery at the local level.

FirstEnergy reported that 109 power outages in its service area were caused by foil ... season and year-round," the Akron-based utility company said in a prepared statement. February sees an ...