Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...
FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...
Editor Chris Quinn hosts our daily half-hour news podcast, with editorial board member Lisa Garvin, impact editor Leila ...
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FirstEnergy changed its AutoPay processing company, requiring some customers to enter AutoPay data again. 3News' Stephanie Haney VERIFIES.
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