For example, if you're unsure whether or not a specific process is worth the time and effort, a process flow diagram can reveal bottlenecks or duplication of tasks.

A well-designed chart clearly illustrates the flow of tasks and the actions required to complete a job. It identifies the critical stages within a process, locates problem areas and shows the ...

The difference between workflow and business process management (BPM) is, as Freddie May, CEO of Quask, says, “Everything and nothing.” In one sense, there is no difference at all. Workflow is ...

Business process mapping has a long history going back to the 1920s when Frank Bunker Gilbert Sr. unveiled the “flow process chart” to the American Society of Mechanical Engineers (ASME).