Toronto police have launched a new three-digit number in an effort to divert non-emergency calls away from 911.

Police spokesperson Tyler Bell-Morena said the number of calls to the region’s emergency call centre rose to 644,000 in 2022 — a new record he expects to be broken by the end of 2023.

The Toronto Police Service is working on building two bots to answer phone calls for non-emergency services like parking complaints, which currently account for 20 percent of calls made to the police ...

Phone calls to the Vancouver police’s non-emergency line for such crimes as break-ins to vehicles were abandoned 91,193 times in 2022 and dropped to 22,414 in 2024. | Photo by Mike Howell, BIV ...

Non-emergency phone calls to Winnipeg police are soon more likely to be answered by an artificial intelligence voice agent. *Billed as $4.00 plus GST every four weeks. After 24 weeks, price ...

Members of the UCSC community and others who call the published non-emergency lines of the UC Santa Cruz Police Department will now be assisted by an automated attendant that will quickly get the ...