Consumers should immediately stop using the recalled call buttons and contact GreatCall for a full refund. The company can be reached by email or at 800-359-1791 from 5 a.m. to 8 p.m. PT daily.

The buttons, Jessica Robinson says, would allow inmates in the cells to call for immediate help in the event of an emergency, like an overdose, or, in her sister’s case, a worsening illness.

Tyler Juranovich, Kokomo Tribune, Ind. February 13, 2024 at 6:19 PM·1 min read ...