Elsberry called the City of Austin’s non-emergency number ... Elsberry asked a 311 operator on a recent follow-up call. “The Austin Police Department has not given us a time frame, but ...

ATLANTA - Atlanta’s overwhelmed emergency 911 call center could see a bit of relief when it comes to non-emergency calls. Atlanta’s 311 call center, the city’s non-emergency line, is ...

(KOIN) — The next time you call Portland’s non-emergency line, there may not be a person on the other end. Portland is testing out artificial intelligence to field 311 calls. The city says it ...

The District’s non-emergency 311 call line is open and staffed 24 hours a day, 365 days a year and can connect callers to ...

The District’s non-emergency 311 call line is open and staffed 24 hours a day, 365 days a year. It can connect callers to police and other agencies for non-emergency issues.

and will launch a 311 number here in March to reroute nonemergency service requests in order to strengthen 911 responses. Only 25% of 911 calls are actual emergency calls for service, said Mayor ...