However, it is always better to have a clear understanding of your rights and learn how to write a formal consumer complaint letter yourself. If you have not written a complaint letter before ...

Tracy from Skillswise: It’s essentially a form to enable you to just order your thoughts and the facts before you go ahead and write your letter of complaint. Angela Rippon: So, what have we got ...

The letter includes a draft complaint, or references one, along with a draft press release, and the message is clear: pay up or face a potentially embarrassing, not to mention damaging ...