With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

It's a delicate balance using customer data to create memorable experiences without jeopardizing the relationship you’ve ...

The company released a statement last week disclosing that an “unauthorized external party” managed to obtain “contact ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

Adidas recently came under a cyberattack where bad actors gained access to “certain” customer data, according to a post on ...

Adidas AG said consumer data was stolen from a third-party customer service provider and that it’s informing potentially ...

German sportswear maker Adidas said on Friday an unauthorised external party had obtained certain consumer data through a ...