This arms managers with the data they need to put their customer service resources where they are needed most in the moment in real time. But Zendesk is also giving customers the ability to share ...

The company has adopted Conversocial, Inc.’s monitoring and customer service dashboard to enable quicker and more personalized interactions.

WASHINGTON (AP) — Amid months of mass flight cancellations and delays, the Department of Transportation has launched a customer service dashboard to help vacationers. Travelers can check the ...

“Secretary Pete Buttigieg from the U.S. Department of Transportation asked the airlines to up their game when it comes to their customer service plans and most of them did,” Monje said. “Now ...

Local News Department of Transportation launches customer service dashboard for airlines cancellation, delay policies By CBS News Philadelphia Staff September 1, 2022 / 1:49 PM EDT / CBS Philadelphia ...

The Airline Customer Service Dashboard was created in reaction to a year filled with airline travel headaches. “It is a great day for the traveling public,” Carlos Monje, the under secretary ...

The airline customer service dashboard shows passengers the compensatory amenities offered by major U.S. airlines when flights are delayed or canceled. Transportation Websites Industry The ...

WASHINGTON (AP) — Amid months of mass flight cancellations and delays, the Department of Transportation has launched a customer-service dashboard to help vacationers ahead of the travel-heavy ...

Gov. Tina Kotek has asked the agency's new director for a review and plan by Sept. 21 Andrew Stolfi took the helm on June 23 after its former director, David Gerstenfeld, was appointed to lead the ...

The dashboard is meant to make clear which major airlines offer things like no-cost rebooking, complimentary food, hotels or ground transportation in the event of disrupted plans.

Amid months of mass flight cancellations and delays, the Department of Transportation has launched a customer service dashboard to help vacationers ahead of the travel-heavy Labor Day weekend.

The Airline Customer Service Dashboard was created in reaction to a year filled with airline travel headaches. “It is a great day for the traveling public,” Carlos Monje, the under secretary ...