News

This airline scored best in customer satisfaction, study says. How did others do?
Among U.S. airlines, customer experience benchmarks ranged from the quality of carrier’s in-flight Wi-Fii and ease of ...
Customer satisfaction with airlines drops, study finds
Other travel segments also saw a decline in customer satisfaction in the study, including hotels, car rentals, rideshare and ...
How Molex Revamped Its Supply Chain To Enhance Customer Satisfaction And Resilience
Molex, a global leader in electronics and interconnectivity solutions, is a shining example of how to leverage advanced ...
CSNews2d
New Report Pinpoints Customer Satisfaction Trends
The "Retail's Biggest CX Trends in 2025" report collected more than 57 million feedback points from across the globe throughout 2024 to provide in-depth analysis on customer satisfaction, retail ...
Ghana News Agency on MSN1d
Customer satisfaction surveys will enhance performance of public institutions – Minister
Mr Haruna Iddrisu, the Minister of Education, has urged the newly constituted Governing Council of the Chartered Institute of Marketing Ghana (CIMG) to conduct a customer satisfaction survey to assess ...
The Atlanta Journal-Constitution3d
Customer satisfaction with airlines is down. See where Delta ranks
Airlines got low ratings for in-flight Wi-Fi quality, flight information, seat comfort and in-flight food and beverage, a new study shows.
Daily Voice on MSN4d
$100 For Your Thoughts? MTA Launches Spring Customer Satisfaction Survey—And It Could Pay
Got gripes about your commute? Your feedback could pay off–literally. The MTA officially launched its Spring 2025 Customers ...