Online shopping has undoubtedly reshaped the retail industry and consumer behavior. The convenience, accessibility, and endless variety of products have made e-commerce an integral part of our lives.

The complexities of modern retail, the convergence of digital and physical channels will continue to shape consumer ...

New research from Cybersource and PYMNTS.com finds that more than one-third of shoppers are turning to smartphones when shopping in-store. In addition, 59% of merchants support mobile features to ...

Online vs. in-store: it’s complicated. Online shopping became a necessity during the pandemic, and as such the general comfort level with it appears to have increased, for both consumers and retailers ...

Target is reportedly testing a new shipping model, which would deliver products directly to customers' homes from factories.

Fresh produce, despite consumer hesitancy, still represents 11.9% of online grocery orders. However, dairy and meat — two categories where freshness is critical — make up just 4.4% and 3.3% of ...

When shopping online or in an app I can take my time and really think about if I need the item or not as well as compare prices to other retailers,” she said. “And time is money when you are a ...