Evaluation Report June 2019The Evaluation of Client Service Delivery was conducted in accordance with the Treasury Board Secretariat's Policy on Results (2016) and Statistics Canada's Risk-Based Audit ...

Selecting the right tools can make or break your client evaluation process. Use a combination of surveys, feedback forms, and personal interviews to gather diverse perspectives on your service.

The Evaluation Division of Statistic Canada's Audit and Evaluation Branch conducted an independent evaluation of the agency's client service delivery. The primary objective of the evaluation was to ...

Helping Professionals Achieve Their Goals 2 Validate their emotions A poor performance evaluation can trigger a range of emotions in your client, such as anger, frustration, disappointment, or shame.

Evaluation Scope: 2013-2014 to 2016-2017 Program Resources (annual): $4.9M to $5.8M Data Sources: Interviews with program staff and other key stakeholders (n=51) Online survey of STCs and TCs (n=164) ...

Why we digitized client feedback The first step in revitalizing our client value system was to digitize the entire process, and Qualtrics made that part easy.