Artificial intelligence (AI) is transforming business operations by significantly improving employee efficiency and customer experience. Across various industries, AI chatbot examples like ChatGPT ...

Explore real examples of business chatbots in action from today's largest companies and brands that are using the explosive technology to improve their customer experience and reduce their costs.

For example, in response to the COVID-19 pandemic, several health chatbots were created by governments and healthcare providers. A recent study of such chatbots identified five key applications of ...

Basically, any product you can think of. For example, tell H&M’s Kik chatbot about a piece of clothing you have and they’ll build an outfit for you. 3. Customer Support ...

Generative AI presents unpredictable risks, rendering traditional security models obsolete. Just as the aviation industry ...

The Messenger bot will let you know the current location of your driver and show you a picture of the license plate and car model. In Slack, you can simply use slash commands (e.g., /lyft home). 3.

2. Complex technical support For the basic, “How do I change my address” type questions, chatbots are fine. But at a certain point, a tech request becomes far too complex for a chatbot response.

Bank of America Uses A Chatbot to Connect with Customers Bank of America recently launched its AI-powered chatbot, Erica, and saw more than 1 million users in the first three months.

ChatGPT: What the Revolutionary Chatbot Is Good At (and What It’s Not) ChatGPT is good at a lot of things, but ultimately its performance depends on how well a prompt is written by a human.

A version of this article appears in print on Feb. 17, 2023, Section A, Page 1 of the New York edition with the headline: Bing’s Chatbot Drew Me In and Creeped Me Out.