Learning to become an active listener requires you to slow down, have patience, and learn to ignore distractions (especially emails and texts). Techniques like reflective listening can help.

This led Younger to write her newest book, The Art of Active Listening: How People at Work Feel Heard, Valued, and Understood.

Reflective listening allows humans to fall into a symbiotic biological state of sharing and exploring with a win-win communication volley of whatever is ready to emerge.