Bigpond and TPG's woes didn't, however, stop at customer service. The two, along with iiNet, were spotlighted by users for poor reliability.

BigPond.com has also suffered outages today, preventing access to its MyAccount Portal, Account Management and Sign-up pages.

Telstra's BigPond email service has been hit by a major outage, leaving thousands of Australians unable to access their inboxes for almost 24 hours. The issues first emerged on Monday at about 3pm ...

Telstra BigPond (a major Australian Internet Service Provider, with an approximate 50% market-share) has had one of the most popular corporate presences in the virtual environment of Second Life ...

BigPond already held the rights to distribute a range of movies and music online to Australians, but as Second Life was a global environment, international rights for all clips shown needed to be ...

BigPond Music, the download store of leading telco Telstra and once the biggest of its kind in Australia, has announced it will close for business on Dec. 12. Australia’s Music Streaming Market ...

The new spam and virus complaints management process via the ‘abuse@bigpond’ mailboxes reduced the time it took BigPond to respond to complaints from a few weeks to a few days, Milne said.

Microsoft has now announced that, from today, Foxtel on the Xbox 360 will be streamed unmetered for Telstra BigPond customers. Additionally, six BigPond TV channels will be added to the service ...

BigPond's website with content that could be available through LG's Netcast service (Credit: BigPond) Once selected, a rented movie may be played anytime within seven days and then after the first ...

Telstra today launched Australia's first online movie download service, aptly named "BigPond Movies Downloads". The service went live at around 10am this morning and allows users to rent movies ...