"In back office automation, we use software to make basic processes faster and less wasteful – like payables process, receivable collections, onboarding drivers and paying them.

Back-office technology upgrades complicate matters because they’re difficult to phase in. “The conversion must be a big bang and done all at once,” Mr. Stennett adds, because of how ...

Back office work appears to be on the brink of extinction and AI agents are leading the charge. Industries like accounting, auditing, compliance, and payroll have been bogged down by repetitive ...

"The whole clearing and settlement and back-office process are a source of costs and risk that have been very hard to address," Mr. Carleton said.