BT, EE and Vodafone experienced voice calling issues for over two days, but they now seem to be fixed –here's what happened.

Another customer, Matt from East Sussex, said he was eventually refunded after not receiving a response from BT's customer service account on X. Customers can contact BT using its online support ...

13 October 2008 In Telemark's latest independent Customer Experience report, BT ranked first for customer satisfaction with global data VPN (virtual private network) providers and achieved the ...

BT broadband has been reconnected for "nearly every" customer after the service went down across the UK. This comes as the company denied any claims it had been 'hacked'.

The effects of climate change are restricting BT from further improving its customer service, according to the company's chief sustainability officer Niall Dunne. During a media briefing held at the ...

BT Group is the largest provider of fixed-line, broadband, and mobile communications services in the United Kingdom and also provides subscription television and IT services. Though it’s based in ...

British telecom network operator BT has decided to make an investment of £80 million to improve its customer service. BT will make investment in upgrading systems used by call centre staff, while ...