Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or cancellations. Some scammers even try to fabricate flight cancellation notices ...

Not in the eyes of the FTC, which dinged Amazon for failing at two hallmark elements of a customer experience program: customer acquisition and customer service ... fix bad handoffs and take ...

Amazon, and Uber are delivering," Leggett says. "So we're no longer comparing the customer service of, say, one financial institution to another. We're comparing the quality of service we get from ...

These scams involve criminals posing as Amazon customer service representatives and sending ... which the scammers then steal. "The bad thing isn't opening the attachment," Scott Knapp, Amazon's ...

Free boxloads of merchandise from Amazon or other companies right on your doorstep! What could be bad about getting the Santa ...

this can sometimes lead to bad interactions with customers. This one’s for our customer service, food, and delivery workers; we feel for you completely. In a Reddit post, an Amazon delivery ...

Amazon has multiple routes that consumers can take to get in contact with them. To start, the quickest way would be to first try visiting their Customer Service page. You can do this by logging ...

Shanghai-based Vevor is accused of deleting bad customer reviews of its products ... in a review dated July 2, griping that Amazon’s customer service hadn’t responded to complaints.

To access Amazon’s Customer Service Help Page, go to the website landing page and click on "Customer Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331.