Air Canada is reaching out to selected passengers, offering to settle their compensation cases stuck in a Canadian Transportation Agency backlog. But several passengers say they were offered far ...

Air Canada walks back compensation denials after thousands delayed due to tech issues By: Christopher Reynolds, The Canadian Press Posted: 10:06 AM CDT Friday, Jun. 9, 2023 Last Modified: 6:06 PM ...

“Air Canada has obligations to passengers who are impacted because it is caused by things that the airline has control over,” he told reporters June 1, hours after the IT issues resurfaced.

If Air Canada was responsible, he would get $400 — the mandated compensation for flight delays under six hours. Last year, the airline rejected O'Donnell's claim and blamed bad weather — which ...