For years, CX organizations have struggled with a host of challenging issues: how to optimize teams, track agent performance, and deliver that holy grail of hyper-personalized service. Now, with ...

Duration: One day Cost: $195 Training Overview: General Assembly hosts a few courses and bootcamps designed to give students a holistic approach to Agile project management. The “Agile and Scrum ...

Explore how Agile Management drives digital transformation. Learn key principles, tools, and benefits of Agile in a ...

Over the years, Scrum.org has found while organizations have successfully learned how to use Nexus, they also found difficulties. As a result, Scrum.org decided to revise the guide.

The network seems to be taking a page from agile software development, the philosophy that products should be released early and iterated often. The shows are live (cheap) and/or adaptations of ...

Does Agile Work For Business Intelligence? With agile business intelligence (BI), the time-to-value of BI projects can be reduced and the ability to adapt to changes in the business environment is ...

Agile innovation as a strategic imperative As we contemplate the digital future, continuous innovation emerges as the linchpin of success for news organizations. In a landscape where news is not ...