When you write a business letter, you want to make a good impression on your recipient. But what if you don't know their name or title? How can you address them politely and professionally?

Addressing a letter correctly when writing to a government agency is important beyond just being courteous. As anyone who's tried to work with government employees knows, getting a timely answer ...

The way a letter is addressed, both on the outside of the envelope and at the top of the letter, sets the tone for the rest of the letter. When you send corporate letters, choose your wording ...