Given his AI training, he was naturally interested in applying sophisticated natural language processing to customer support tasks. Murchison co-founded Ada in 2016. At that time generative AI was ...

He’s hoping that generative AI will help him get his customers closer to that ideal. “In short, with Ada, you can build once and deploy anywhere across any channel messaging, voice ...

TORONTO--(BUSINESS WIRE)--Today Ada, the AI-native customer service automation company, announced a series of AI management and coaching capabilities that upskill its AI Agent and set businesses ...

Ada, the AI-native customer service automation company, is introducing a series of AI management and coaching capabilities that upskill its AI Agent. According to the company, Ada’s AI Agent was ...