A former 911 operator, Ricardo Martinez II is the host and creator of the podcast “Within the Trenches—True Stories from 9-1-1 Dispatchers.” This particular story reveals how “super-human ...

Kelly Titchenell called 911 when her mother was suffering after days of heavy drinking. She made a desperate plea for medical assistance to a Pennsylvania dispatcher: “She’s going to die ...

She died the next day. By Michael Levenson A 911 dispatcher has been charged with involuntary manslaughter after he failed to send an ambulance to a woman in rural Pennsylvania who was bleeding ...

Catch up on 911 Crisis Center on Peacock or the Oxygen App. “It’s gonna get pretty crazy around here,” said rookie dispatcher Savannah Brown, on a recent episode of “911 Crisis Center.” Over the ...