The new contract comes about seven months after their last agreement expired, but dispatchers have worked 22,000 hours of ...

New 911 dispatcher Denise Dyer helps with a home birth and CPR in Nashville within days of finishing training.

This was Rhonda Deaton's first time handling a call of such urgency. A hero 911 dispatcher in Middletown, Ohio, helped save an 11-month-old baby when the mother called 911, sounding distraught and ...

FLINT TOWNSHIP, Mich. (WJRT) - Genesee County 911 has a new home in Flint Township, offering improved services thanks to a ...

A cool-headed 911 dispatcher is being credited with helping save the life of a Maple Valley woman who suffered a brain aneurysm. Telecommunicator Cathleen Robertson was on duty at Kent's Valley ...

Most 911 dispatch centers in Utah have opted into this AI system and plan to roll out the changes in the next few months. The main priority is to help dispatchers, especially with staffing being ...