The city receives about 60 requests daily for things like potholes, missed trash pickup or parking violations.

March 11 marks the annual celebration of all things 311, and the band is marking the occasion this year with a whole bunch of ...

New York’s Finest’s often spotty responses to 311 calls will be tracked under a new NYPD “quality of life” crackdown, police ...

Mayor Frank Scott is deeming March 11 as 311 Day, meant to acknowledge the exceptional customer service, and the team members ...

Thanks to recent investments and the dedication of our hard-working staff, we’re seeing significant improvements at our 311 ...

ROCHESTER, Minn. – It’s National 311 day and the City of Rochester is highlighting the service that has helped thousands of ...

For National 311 Day on Tuesday, March 11, the City of Rochester wants to encourage more community members to use its 311 ...

In recognition of the city’s 311 call center employees, Mayor Malik Evans visited the center on West Main Street Tuesday, since it was “3/11.” The visit aimed to honor the dedication of these ...