Telecom regulator TRAI on Monday amended the tariff rules to provide relief to those who use only talk and SMS facilities on mobile. Under this, mobile service providers have been made mandatory to issue a separate 'plan' for 'voice call' and SMS for customers who do not use the net.

The decision comes at a time when most homes are equipped with in-built Wi-Fi, posing a potential threat to telecom operators' recently gaining ARPUs.

The amendment by the Telecom Regulatory Authority of India introduces several new consumer protection regulations.

This move aims to offer consumers the flexibility to pay for only the services they need while providing particular benefits to specific groups, especially the elderly and those in rural areas.

Trai has mandated that telecom operators provide separate plans for voice and SMS without including data. This decision aims to support feature phone

The Telecom Regulatory Authority of India (TRAI) has updated its tariff guidelines, asking mobile service providers to launch recharge plans exclusively for voice calls and SMS. The new mandate comes as a way to serve customers who don't use mobile data.

Trai has amended tariff rules to require mobile service providers to offer a separate plan for voice calls and SMS for customers who do not use data, removing the 90-day cap on special recharge coupons and extending it to up to 365 days.