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Social Security Has a 'Maddening' New AI Phone Bot. Here's How to Deal With It
The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently ...
Social Security plans to add artificial intelligence to phone systems, commissioner says
The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...
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At one local Social Security office, job cuts are causing headaches for customers
The Social Security Administration is cutting its staff by about 12%, as part of the Trump administration’s overall reduction ...
EXCLUSIVE: Social Security Fraud Just Tip Of The Iceberg, Trump’s New Commissioner Says
Commissioner Frank Bisignano said Social Security numbers are vulnerable to exploitation and fraud across multiple government ...
5 Social Security tasks you probably didn't know you could do online
Fortunately, you can complete a lot of important Social Security tasks online. And best of all, you'll never find yourself on ...
New head of Social Security, hired from Wall Street, tells staff he had to Google the job when he was offered it
Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to ...
How DOGE’s grand plan to remake Social Security is backfiring
The agency is abandoning an initiative aimed at preventing fraud, the latest example of a failed effort by Elon Musk’s ...
DOGE said 40% of the Social Security Administration’s calls were ‘fraudulent.’ Data suggests it was actually less than 1%
Elon Musk and his engineers claim 'insane' amounts of fraud in Social Security, but the real figures don’t back it up.
Center on Budget and Policy Priorities2d
Social Security Service Restrictions Burden Seniors With Long, Unnecessary Travel
The Trump Administration and DOGE have implemented new phone service restrictions that the Social Security Administration ...
USA Today1mon
Social Security explains who needs to report to offices, walks back cuts to phone services
The Social Security Administration walked back plans to reduce over-the-phone services, providing clarity to recipients on Wednesday about who has to verify their identity in person. The move ...
Social Security Call Wait Times Average About 90 Minutes. Take That Time Back by Doing This 1 Thing.
Social Security Call Wait Times Average About 90 Minutes. Take That Time Back by Doing This 1 Thing.