How Hotels are Using Robots to Reduce Costs, Improve …
WEBThe robots are designed to deliver items to guest rooms, including towels, toiletries, and other amenities. Guests can also use the robots to request housekeeping services or recycle unwanted items. The results have been impressive. Botlr has helped to reduce wait times for guests and improve the efficiency of housekeeping operations.
5 Key Success Factors for Hotel Revenue Management
WEBJul 5, 2018 · Here are 5 of them. Focus on data integration. The revenue management solution needs to seamlessly integrate with the property management system (PMS), which, in turn, needs to integrate with the central reservations system (CRS) or channel manager. For revenue strategy to be most impactful, the PMS also …
Hilton Seeks to Enhance Guest Services and Reduce Wait Times …
WEBDeveloped in collaboration with Dallas-based hospitality solution provider HotelKey, and replacing an on-premise technology called OnQ, PEP is expected to improve the guest experience across Hilton’s 19 brands and reduce upfront property management system training efforts from 40 hours to 4 hours. The use of PEP at Hilton properties is just ...
Sabre Hospitality Launches Its SynXis Enterprise Platform Suite of …
WEBSabre Hospitality Solutions has announced the rollout of several new and improved platform capabilities. These include the brand new, mobile-enabled SynXis Property Hub, along with an upgraded SynXis Booking Engine and Voice Agent. Recognizing that hotel guests today expect personalized experiences across devices and touchpoints, and eager to ...
IHG Launches Auto-Connect Feature to Give Hotel Guests Instant …
WEBIHG Wi-Fi Auto Connect is made possible by the redesigned IHG app and IHG’s proprietary internet solution, IHG One Rewards Wi-Fi. By opting in through their mobile devices, guests can automatically connect to the hotel Wi-Fi upon arrival, eliminating the need for separate login codes or passwords. This feature is designed to not only save ...
Nuvola Unveils System-Wide Upgrade with New Features to …
WEBHotel service optimization and guest engagement software provider Nuvola has launched the new 5.0 platform designed to further enhance the guest experience, ease daily task management for staff, and speak to the current needs of the hospitality industry. “It is essential that technology solutions incorporate the latest advancements in guest preferences and industry-specific pain points while ...
Sabre Acquires Nuvola to Enhance Its Hotel Service and Guest …
WEBTravel software and technology provider Sabre Corporation has acquired Nuvola, a prominent provider of hotel service optimization and guest engagement software to hoteliers worldwide.The transaction includes Nuvola technology and guest enablement software as well as the integration of Nuvola employees to Sabre.
ProfitSword Announces the Implementation of Its ProfitSage …
WEBFeb 22, 2019 · ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the implementation of its ProfitSage operational and financial reporting solution by DKN Hotels, one of California’s premier hotel management companies.Providing hotel management, development and building services, DKN Hotels currently oversees more than 10 properties and now ...
The Hotel of Tomorrow Project Showcases Future Design and …
WEBSep 25, 2020 · A global think tank consisting of 325 hospitality industry executives and spearheaded by The Gettys Group, a Chicago-based design, development and consulting firm, have been imagining the future of hotel design and technology innovation for this year’s The Hotel of Tomorrow Project.This is the Gettys Group’s second Hotel of …
In Expanding Its Guest Chat Services, Four Seasons Takes a Hybrid ...
WEBThe humans-behind-the-curtain approach to messaging that Four Seasons has adopted would seem to offer a hybrid solution that marries the efficiencies and convenience of technology enablement with the benefits of good old-fashioned customer service delivered by living, breathing people who are well-versed in customer care and enhancing the guest ...